To Our Valued Owners. GE Appliances Factory Service remains open at this time to provide the essential repair services you need while doing our part to prevent the spread of the Coronavirus (COVID-19). Click here to learn more.

Service Areas
Your local service area
GE Freezer in storage room
GE FREEZER REPAIR RESOURCES
Solutions and care to keep your freezer running strong.
GE Freezer next to buckets, paint in storage room
GE FREEZER REPAIR RESOURCES
Solutions and care to keep your freezer running strong.

Frequently Asked Questions

Why is my fridge freezer getting hot on the outside?

It’s normal for the outside of your freezer to sometimes feel warm or hot to the touch. Here’s why. Read More

Why is my freezer not freezing?

If you’re finding that your freezer is not as cold as it should be, there may be an easy solution. Read More

Why is my freezer wet on the outside?

Learn what causes condensation to accumulate on the outside of your freezer—and what you can do about it. Read More

Why is my freezer making noise?

Many freezer sounds are part of its normal operation—but new or excessively loud noises can indicate an issue. Read More

FREEZER RESOURCES

White GE Chest Freezer on the floor

TROUBLESHOOT YOUR FREEZER

Let’s walk through common freezer issues, their causes, and what you can do to fix them. VIEW TROUBLESHOOTING GUIDE
Open Ge Freezer fully loaded with frozen food

FREEZER MAINTENANCE TIPS

With proper maintenance and care, you can improve your freezer’s performance and efficiency. VIEW MAINTENANCE TIPS
Packaged Frozen Meats in Freezer

WHY IS MY FREEZER FROSTING UP?

Get to know the culprits behind frost buildup and how you can avoid a frosty freezer. View Article
Looking for a part? We can help with that too! Visit Parts & Accessories Store
Why Choose Us
At GE Appliances Factory Service, we know GE Appliances inside and out.
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Certified Technicians
Our local professionals have the training, tools, and know-how to take complete care of your appliances.
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All Appliances Repaired
We fix all GE Appliances brands: GE, Profile, Café, Monogram, Hotpoint, Haier, and Adora.
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Reliable Service
Get fast, quality repairs backed by industry-leading warranties.
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Genuine Parts
We only use genuine GE Appliances parts.

HOW GE APPLIANCES FACTORY SERVICE WORKS

Step 1 Easy scheduling
Conveniently schedule service online or call us toll-free at 844-988-4066.
Step 2 courtesy alert
On the day of your appointment, you’ll receive a call and a text to track your technician once we are en route.
Step 3 comprehensive care
We arrive with a fully stocked repair vehicle, so most repairs are completed the same day.*
Step 4 peace of mind
Rest easy with a 5-year limited part warranty and 30-day limited labor warranty.
* GE Appliances technicians carry an extensive parts inventory on their service trucks. In the event a part is not available on the service truck, a follow-up service call may be required.