of our customers choose GE Appliances Factory Service for fast, reliable service at an affordable price.
Dryer not spinning?
The point of having a dryer is to dry your clothes quickly and have them come out wrinkle-free, soft and smelling good. If your dryer isn't spinning, your clothes will just be piled in a heap with hot air blasting on them, which probably doesn't have the affect you're looking for. The sooner you figure out the problem and have it repaired, the sooner you'll be able to get back to your usual laundry routine.
That's where your local factory-trained specialist at GE Appliance Factory Service comes in. We have the expertise to troubleshoot and fix your broken GE dryer, no matter how big or small the problem. We travel with a supply of Genuine GE Appliance replacement parts at all times, so it shouldn't take more than one service call to get your dryer spinning again.*
Fixing a broken dryer isn't always straight forward. Schedule an appointment online and one of our skilled technicians will come by to get your dryer back into working order.
Finding the problem
Hanging your clothes to dry is always an option when your dryer is on the fritz, but there might be situations when you don't have time to wait hours for something to dry. There are a few parts that could be responsible for your drying not spinning, including:
- Belt: A dryer belt connects the drum to the drive motor, transferring power to the drum so it will turn. To check if the belt in your dryer is damaged, try to turn the drum with your hand. If it turns easily without any resistance, the belt is probably broken and needs to be replaced.
- Motor: If you can hear a humming noise coming from your dryer, but the drum isn't turning, there is a problem with the motor. It could be jammed or it might need to be replaced completely.
- Capacitor: A capacitor is the part that helps a motor start and provides the electrical charge that keeps it moving. As it ages, it becomes less reliable and could need to be replaced. If your dryer works fine until it has to stop and reverse spinning direction, it's a problem with the capacitor.
- Tension pulley: Also known as an idler pulley, this part is spring-loaded to keep the belt tight so it can grip and rotate the drum. If you hear a squeaking noise or notice a burning smell, it could be because the tension pulley has shifted, causing the belt to move out of place. This could cause the drum to have trouble spinning.
Get your dryer spinning again ASAP
A dryer can't do its job if there's a faulty part preventing the drum from spinning. If you've made sure you aren't overfilling it and nothing is obstructing the drum, give GE Appliance Factory Service a call. One of our local technicians can stop by, diagnose the problem, and usually, have it fixed all within a single visit.*
*GE Appliances technicians carry an extensive parts inventory on their service trucks. In the event a part is not available on the service truck, an additional service call may be required.
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