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My washing machine will not spin

It's all too easy to forget that your washing machine is a complex piece of machinery. After all, your role is pretty straightforward: put dirty laundry in, get clean laundry out. But few things are as frustrating as being left with a load of dripping-wet laundry with no way to dry it. So where do you start when your washing machine will not spin?

There are several potential reasons why a washing machine may stop spinning — and many different situations that can either tell you more or complicate the matter. Does the agitator work up until the spin cycle? Is the motor running when the drum fails to spin, or has the washer fallen completely silent? Fortunately, your local factory-trained professionals at GE Appliances Factory Service know how to diagnose and resolve all kinds of washing machine issues, usually in just one visit.* All you need to do is give us a call or schedule your service online.

But before you do that, let's take a look at some of the most common issues that prevent washing machines from spinning.

Getting to the heart of the matter

The spin cycle is actually the result of a number of different components working in harmony. That includes the motor, drive belt, lid switch, clutch (on some models), basket drive and more. So while the result is simple — the drum spins and drains, drying the load — the process is a bit more complicated than that. If your washing machine will not spin, here's what could be happening behind the scenes:

  • Lid switch: This switch tells the motor that the lid is closed and the wash cycle can begin. So if your washing machine doesn't move at all — or it cuts out intermittently during the relatively bumpy spin cycle — there's a good chance the lid switch will be need to be repaired or replaced.
  • Motor coupler: If you lift the lid during the spin cycle (carefully!) and the drum is not spinning, you could have a damaged motor coupler. This important part connects the motor and the transmission, but is prone to wear and tear over the years. Replacing it will require the services of an appliance expert.
  • Drive belt: Drive belts wear out over time. For washing machines, bear in mind that these are not always standard parts: you should only use a genuine GE belt drive in your GE washing machine.
  • Drive motor: Most models use reversing motors to move the drum in both directions during the agitation stage. If this motor burns out in one direction (spinning and draining), it may keep working in the other direction during agitation. If this happens, the entire motor will need to be replaced.
  • Clutch: Some GE washing machines use a clutch to achieve the correct spinning speed. Because of its dynamic role, the clutch will become worn over time and eventually need replacing. If your washing machine wasn't spinning very well before it stopped completely, this could be the cause.

We can get your washer going again

Not all washing machine malfunctions require a complicated or expensive repair job, but many of them do call for an expert intervention by those who know best. When your washer won't spin, get to the root of the problem quickly — and get your laundry routine going again — by contacting GE Appliances Factory Service.

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